You last had a proper career conversation with one of your team… when exactly?
If you’re struggling to remember, you’re not alone — and you’re not the problem. You’re a manager juggling a dozen competing priorities, and career development is the thing that always gets bumped. It feels important. It never feels urgent. And so it waits.
But here’s what’s waiting alongside it: your best people, quietly updating their CV.
The Numbers That Should Stop Every HR Leader in Their Tracks
Only 15% of employees have regular career growth conversations with their manager.
Read that again. 15%.
A separate survey found that 53% of employees want more career conversations with their manager — but say their managers are simply too busy to have them. (CFO.com)
And the cost of this gap? It’s huge!
93% of employees say they are more likely to stay with an organization that invests in their career development. (Thirst) Meanwhile, 74% of Millennial and Gen Z employees say they would leave if not given enough opportunities for skills development. (Inspirus) In exit interviews across more than 20,000 cases, lack of career growth remains one of the leading drivers of turnover. (HiBob)
Career and growth opportunities are not a “nice to have”. They are arguably the single most important factor in attracting, retaining and getting the very best from people.
Have We Been Expecting Too Much of Our Managers?
Here’s the uncomfortable truth: even with the best intentions, most managers are not equipped to lead career development conversations — and it’s not their fault.
Nearly half of all employees say their manager doesn’t know how to help them with career development. Research by Right Management found that two-thirds of managers are failing to support their employees’ career growth. (ManpowerGroup)
Before the AI era, managers were already overwhelmed. Many are simultaneously individual contributors and people managers, constantly pulled between tactical delivery and long-term development — and it is always the former that wins, because that is what gets measured and rewarded. Career planning becomes, at best, a nice-to-have.
Now add AI transformation reshaping roles, workflows and skill requirements almost overnight. Managers have even less bandwidth. Expecting them to function as skilled career coaches — even with training — is no longer realistic. It was perhaps always an unrealistic ask.
“Just as elite athletes need specialist coaches, not just their team manager, employees deserve dedicated career experts — not an overwhelmed line manager squeezing in five minutes between meetings.”
— James Brook, Founder, TalentPredix™
What Elite Sport Can Teach Us About Career Development
Think about how elite sport works.
A Premier League footballer doesn’t rely on their head coach for nutrition advice, mental resilience training, biomechanics analysis and contract strategy. They have specialist coaches for each. The head coach focuses on what they do best: performance on the pitch, team dynamics, game-day decisions.
Why do we expect anything different in organizations?
The manager’s role is not to be all things. It is to coach for day-to-day performance: offering feedback, encouragement, support and accountability. Career development — the deeper work of exploring options, mapping strengths, building individual development plans, navigating internal mobility — requires a different kind of specialist.
When we free managers from the pressure of being career coaches, we let them play to their own strengths. Everyone wins.
A Pattern We See Again and Again
A senior manager — talented, committed, genuinely invested in her team — told us recently that she hadn’t had a proper career conversation with any of her direct reports in over six months. Not because she didn’t care. Because every week, something more urgent won.
Three months later, one of her highest-potential team members resigned. In the exit interview, the reason was simple: “I didn’t feel like anyone was invested in where I was going.”
That manager was devastated. She had assumed good intentions were enough. They weren’t. And she had never been given the tools, the time, or the specialist support to do this well.
In my experience, this is not an isolated story. It is the norm.
What Good Looks Like — and Why It’s More Achievable Than You Think
Organizations that get this right are not necessarily spending more. They are spending smarter — engaging specialist career coaches and business psychologist to deliver tailored, scalable career development services alongside line management.
This can include one-to-one career coaching, strengths and skills mapping, structured career development workshops, and support with internal mobility conversations. Done well, these services generate something else of enormous value: rich, aggregated, anonymised insight into employee engagement and career progress — insight that is far more dynamic and useful than an annual ‘tick box’ engagement survey.
The business case is not complicated. Career development is a lever for performance, retention and organizational resilience. The organizations that invest in it don’t just keep their best people longer — they build the kind of culture that attracts great people in the first place.
The question is no longer whether to invest in career development. It’s who is best placed to lead it.
Ready to rethink career development in your organization?
Our Career Development Plans are built around exactly the model described in this article: specialist-led, strengths-based, and designed to free managers up rather than add to their load.
Three plans for organizations of 20 to 500+, covering strengths assessment, career coaching, development workshops, and talent intelligence reporting — following the same proven four-stage journey: Assess, Develop, Coach, Measure.
Explore Career Development Plans →
Or book a free 30-minute discovery call and we’ll walk you through what would work for your organization specifically.
Author: James Brook
James Brook is the Founder of TalentPredix™ and a leadership, transformation, and strengths-based development expert with over 30 years of global experience. A business psychologist and executive coach, he has helped thousands of leaders and organisations worldwide unlock potential, spark innovation, and build thriving, high-performing workplaces. Previously, James founded Strengthscope®, scaling it into a global strengths assessment brand before exiting in 2018. His earlier career includes senior HR and talent roles at Yahoo!, NatWest, and Novo Nordisk. He holds an MSc in Organisational Psychology, an MBA, and an Advanced Diploma in Executive Coaching.
