In this client interview, Anita Bower, People and Culture Director, and John Hollywood, Head of Learning and Development, share how Iconic Luxury Hotels uses TalentPredix™ to support leadership development, career progression, and stronger people conversations across the business.
With close to 900 employees across the Iconic Luxury Hotels collection, the team wanted a practical way to help people understand their strengths, career drivers, and values – and use that insight to grow.
What stood out to Anita and John was how TalentPredix™ goes beyond traditional profiling tools. Rather than placing people into broad categories or focusing mainly on weaknesses, it helps individuals understand:
Iconic Luxury Hotels has used TalentPredix™ across leadership development programmes, supervisory development, junior manager development, and the People and Culture team.
The insights have helped employees think differently about their own performance, set meaningful development goals, and understand how their strengths can support future progression.
For managers, TalentPredix™ provides a clearer way to understand and develop their teams. This is especially valuable in hospitality, where pressure, staffing challenges, resilience, and retention are constant priorities.
As Anita explains, people want to know what development opportunities are available and what their future could look like within the company. TalentPredix™ is one of the tools helping Iconic Luxury Hotels show that investment in people is real, practical, and connected to career growth.
Watch the interview to hear how Iconic Luxury Hotels is using strengths insights to develop leaders, support career pathways, and build a stronger employee experience.
“It challenges you. It makes you think about things differently.”
“You’re not put into a certain area, group, or definition. That is very key.”
“TalentPredix™ is helping us develop to another level.”
“Our engagement is higher and our retention is unbelievably better than last year.”
TalentPredix™ helps organizations understand what people do best, what drives them, what they value, and how to support their growth.
Explore TalentPredix™ strengths assessments or request a free trial.