Artificial intelligence is changing more than the tasks people perform. It is changing what people need to thrive at work.
Technical skills still matter. But as roles evolve and routine cognitive work becomes increasingly automated, people also need the distinctly human capabilities that help them manage uncertainty, direct their attention, make sound judgements, and continue learning.
In this episode of Talent Trailblazers, Karen Stone speaks with James Brook, Founder and CEO of TalentPredix™, about self-mastery skills and the human edge in the Age of AI.
Together, they discuss:
Self-mastery is the sustained practice of understanding, regulating, and leading yourself effectively so you can perform, adapt, and thrive, especially under conditions of pressure, uncertainty, and change.
James and Karen describe self-mastery as a human operating system: the internal awareness, habits, and capabilities that shape how we interpret situations and respond to the world around us.
It is not a productivity hack. Nor is it about eliminating stress or becoming brilliant at everything.
“Self-mastery allows us to respond rather than react, learn rather than defend, and sustain performance rather than sprint towards burnout.”
Without self-mastery skills, change can feel like something that is simply happening to us. With them, we can respond with greater agency, confidence, and intention.
This matters because AI transformation is not only changing work. It is also challenging established career paths, professional identities, and long-held assumptions about where people create value.
The World Economic Forum’s Future of Jobs Report 2025 identifies technological change as one of the major forces transforming jobs and skills. Organizations therefore need to develop technical capability alongside the human skills that enable people to navigate that transformation effectively.
Self-mastery skills are the critical human capabilities that allow people to perform, adapt, and thrive in the Age of AI.
TalentPredix™ is the first validated assessment to identify and map these eight skills alongside an individual’s Strengths, Motivations, and Values, providing a more complete picture of their potential and development priorities.
James and Karen explore eight interconnected Critical Human Skills:
| Critical Human Skill | What It Means in Practice |
|---|---|
| Self-Awareness | Understanding your Strengths, Motivations, Values, Limiters, behavioural patterns, and impact on others. |
| Emotional Agility | Managing emotions and responding constructively to pressure, conflict, uncertainty, and different perspectives. |
| Continuous Learning | Seeking opportunities to learn, embracing feedback, experimenting, and adapting as roles and expectations evolve. |
| Self-Discipline | Maintaining focus on priorities, managing distractions, and sustaining effort and quality when work becomes demanding. |
| Resourcefulness | Using available knowledge, tools, creativity, relationships, and support to overcome challenges effectively. |
| Communicating With Impact | Expressing ideas clearly, listening attentively, adapting to different audiences, and building trust and alignment. |
| Emotional Resilience | Maintaining steadiness under pressure, recovering from setbacks, and responding to disruption constructively. |
| Self-Care | Managing physical, mental, and emotional energy to protect wellbeing, judgement, and sustainable performance. |
These self-mastery skills do not operate independently.
Self-awareness helps someone recognize when they need stronger boundaries. Emotional agility helps them respond constructively to uncertainty. Self-care provides the energy required to sustain performance, learning, and resilience.
The objective is not to master one fashionable skill in isolation. It is to understand how the skills interact and identify which will make the greatest difference for each individual.
Most people understand their development areas better than their strengths.
Education and workplace feedback have traditionally focused on weaknesses, gaps, and areas for improvement. Consequently, people can often explain what they find difficult but struggle to articulate:
Self-assessment provides one perspective. Feedback from colleagues, managers, and direct reports provides another.
Bringing these perspectives together helps people understand whether their intended impact matches their actual impact. It can confirm overlooked strengths, reveal Limiters, and create clearer priorities for development.
“What do other people value in me, and how can I use it more intentionally?”
This is one of the most valuable questions strengths-based 360 feedback can help someone answer. It moves the conversation beyond “What am I doing wrong?” towards a more balanced and practical understanding of performance and potential.
Awareness alone does not create change.
An effective assessment should help someone recognize patterns in their behaviour and decide what to do next. This could involve:
James and Karen explain why meaningful development requires a more complete picture of the individual.
Strengths reveal the qualities that naturally energize someone and enable strong performance. Motivations show what drives and sustains their effort. Values clarify what matters to them and influences their decisions. Multi-rater feedback reveals how other people experience their behaviour and capabilities.
Together, these insights make development personal, practical, and more likely to last.
Self-mastery skills are not fixed qualities that people either possess or lack. They can be strengthened through deliberate practice, structured feedback, and supportive working environments.
The TalentPredix™ framework identifies five practical steps:
This moves development beyond isolated training events. It helps organizations embed self-mastery skills into everyday work and develop them systematically at scale.
In a world of constant information, notifications, and competing demands, attention has become a critical resource.
James suggests anchoring attention around three areas:
Self-discipline is not simply about working harder. It means directing time, attention, and energy intentionally while maintaining the boundaries required for sustainable performance.
Emotional agility is equally important. People cannot control every external event, but they can become more aware of how they interpret and respond to it.
Confidence is often built through experience, not before it. Experimenting, accepting discomfort, and drawing on supportive relationships can help people move through uncertainty without waiting until they feel completely ready.
As roles and career paths change, people whose identity depends entirely on a job title may find transitions especially destabilizing.
A more durable professional identity comes from understanding the qualities that remain valuable across different roles:
Values are central to this. Misalignment between an individual’s Values and those demonstrated by their manager, team, or organization can create tension and disengagement, even when the role appears suitable on paper.
Understanding Strengths, Motivations, and Values gives people a more stable sense of who they are while allowing them to remain flexible about where and how those qualities are applied.
The human advantage in the Age of AI is not about competing with technology at the tasks it performs best.
It comes from strengthening the qualities that enable people to use technology with judgement, creativity, adaptability, empathy, purpose, and responsibility.
Self-mastery is not a one-off intervention. It is an ongoing practice of understanding yourself, recognizing patterns, and making more intentional choices about how you work, learn, and respond to change.
For organizations, developing self-mastery skills can support a more adaptable, engaged, and AI-ready workforce. For individuals, they provide something equally important: greater agency over how their next chapter unfolds.
TalentPredix™ helps organizations understand and develop the Strengths, Motivations, Values, and Critical Human Skills their people need to perform, adapt, and thrive in the Age of AI.
Request your free TalentPredix™ trial
Read the Self-Mastery and Human Advantage in the Age of AI white paper
Explore the TalentPredix™ 360 Self-Mastery assessment
Here’s an uncomfortable truth for every person reading this: a growing share of the skills that got you where you are today will not get you where you are going.
The World Economic Forum estimates that around two-fifths of workers’ core skills will change by 2030. The obsolescence rate of many technical skills is now measured in a handful of years, and that window is shrinking fast.
In a world moving this quickly, what you know still matters. But it matters less than how quickly you can learn what comes next.
Most organizations are responding to this by building more detailed skills inventories: taxonomies, frameworks, dashboards, and capability maps. These are useful, but they are incomplete.
A skills inventory tells you what people know today. It tells you far less about the one variable that determines whether that inventory will still be accurate in two years: how fast your people can learn, unlearn, and adapt.
That is why, at TalentPredix™, continuous learning is one of the eight Self-Mastery skills: the critical human skills people need to understand, assess, and develop to perform, adapt, and thrive in the Age of AI.
We define continuous learning simply: continuously seeking to learn, improve, and embrace opportunities for personal and professional development.
Not courses for the sake of courses. Not compliance training. Not another well-meaning learning platform that people open twice and forget. The real skill is the deliberate habit of stretching beyond what you already know and treating every challenge, setback, and unfamiliar situation as an opportunity for growth.
For years, learning was treated as something separate from work.
You did your job. Then, occasionally, you attended training. Maybe you completed an online module. Maybe you had a development conversation once a year, usually squeezed into a performance review that was already trying to do too much.
That model no longer works.
Roles are changing too quickly. AI is reshaping tasks, expectations, and workflows. Skills that looked valuable a few years ago are becoming easier to automate, while other skills are rising in importance almost overnight.
The question for HR, L&D, and talent leaders is no longer just: what skills do our people have?
It is: how quickly can our people learn what comes next?
That is learning capacity. And it is becoming one of the most important predictors of whether individuals, teams, and organizations can stay relevant through change.
Skills data matters. It helps organizations understand current capability, workforce gaps, internal mobility opportunities, and development priorities.
But on its own, it can become dangerously static.
| A skills inventory shows… | Learning capacity shows… |
|---|---|
| What people know today | How quickly people can learn tomorrow |
| Current technical capability | Adaptability under changing conditions |
| Role fit now | Growth potential over time |
| Existing skills gaps | Ability to close those gaps |
| What may need training | Who is most ready to stretch, unlearn, and improve |
A person may have the right skills today, but little appetite to adapt tomorrow. Another person may not yet have the full skill set, but may show strong curiosity, feedback-seeking, experimentation, and adaptability.
In a fast-changing environment, that second person may be the better long-term bet.
The most resilient talent strategies will not only identify current capability. They will identify the people most likely to grow into what comes next.
That is why talent development needs to move beyond static skills mapping and start asking sharper questions about learning agility, motivation, and adaptability.
Continuous learning is the skill that underpins and renews all the others.
Every other skill has a shelf life. Technical knowledge expires. Tools change. Best practice moves. Even leadership expectations evolve as the world of work changes around us.
Continuous learning is what keeps people current.
The research base here is deep. Carol Dweck’s work on growth mindset shows that people who believe capability can be developed are more likely to persist through challenge, seek feedback, and treat setbacks as part of learning.
The retention evidence is also hard to ignore. LinkedIn’s Workplace Learning Report consistently highlights learning and career growth as major factors in whether people stay with an organization or look elsewhere.
That matters because development is no longer just a benefit. For many people, it is part of the psychological contract.
If people feel they are growing, they are more likely to stay engaged, adaptable, and future-focused. If they feel their growth has stalled, they start looking for movement elsewhere.
As I argued in Resourcefulness: The Under-the-Radar Super Skill of the AI Age, uncertainty rarely arrives as one dramatic event. It usually shows up as a steady stream of new tools, shifting priorities, unclear problems, and unfamiliar expectations.
Continuous learners do not wait for the training calendar to catch up. They close the gap themselves.
AI has not just made learning more important. It has made it non-negotiable.
Every wave of AI capability redraws the boundary between what machines can do and what humans add. The people who thrive will not simply be those with the most accumulated knowledge. AI has commoditized access to information.
What it has not commoditized is the appetite and agility to keep acquiring, testing, and applying new insight.
That is where continuous learning becomes a serious performance skill. It shows up when someone learns a new tool before they are formally trained on it, unlearns an outdated process without ego, asks better questions than the technology can answer, or moves from “this is how we have always done it” to “what is now possible?”
This is also where continuous learning connects to energy and sustainability.
As I explored in Self-Care: The Human Skill We’ll All Need to Invest in to Thrive in the AI Era, growth depends on capacity as much as ambition. People cannot keep learning if they are depleted, distracted, or running on empty.
Learning is a renewable resource, but only if people protect the energy required to do it.
Continuous learning is not always dramatic. Often, it looks like small, repeated behaviours that compound over time.
It is the manager who asks for feedback after a difficult conversation. The employee who experiments with a new AI tool before being formally trained. The leader who admits an old approach is no longer working. The team that reviews what it learned from a failed project instead of rushing past it.
These behaviours matter because they change how people respond to uncertainty.
Instead of waiting for certainty, continuous learners create movement. Instead of protecting their existing expertise, they expand it. Instead of seeing change as a threat to competence, they treat it as an invitation to build new capability.
That is the difference between a workforce that is trained and a workforce that is adaptive.
Like all Self-Mastery skills, continuous learning is not fixed. It can be built through deliberate practice.
For individuals, that means developing habits such as:
That final point matters. Learning that depends on spare time rarely happens.
If learning is strategically important, it needs space, structure, and permission. Otherwise, it gets crushed by delivery pressure.
Organizations need to play their part too. The best create cultures where curiosity and experimentation are rewarded, questions are safe, and development conversations happen continuously, not only once a year.
That means managers need the insight, confidence, and language to support learning in the flow of work. Not vague encouragement. Not “keep developing yourself”. Specific, strengths-based conversations about what someone is ready to build next.
This is where strengths assessment, coaching, and feedback can play a powerful role. When people understand their Strengths, Motivations, Values, and Limiters, they can make better choices about where to grow, how to stretch, and what conditions will help them sustain progress.
There is a difference between offering training and building a learning culture.
One is an activity. The other is a capability.
| Training culture | Learning culture |
|---|---|
| Learning happens in formal sessions | Learning happens in the flow of work |
| Development is owned by HR or L&D | Development is shared by leaders, managers, and individuals |
| People wait for courses | People seek feedback, stretch, and experiment |
| Failure is quietly avoided | Failure is treated as useful data |
| Progress is measured by completion | Progress is measured by behaviour change |
This distinction matters because many organizations are investing heavily in learning infrastructure, but still struggling to build real adaptability.
The issue is not always a lack of content. Often, it is a lack of learning behaviour.
Continuous learning is the bridge between development strategy and actual behaviour change.
You measure skills. But are you measuring learning capacity?
A skills inventory can show what your people know today. It cannot tell you whether they are ready to adapt tomorrow.
TalentPredix™ 360 helps organizations assess and develop the critical human skills that keep people performing, adapting, and growing in the Age of AI, including Continuous Learning.
It combines strengths-based assessment with 360-degree feedback, giving individuals and organizations a clearer view of how Strengths, Motivations, Values, and Self-Mastery skills show up in real working behaviour.
For HR, L&D, and talent leaders, this creates a stronger foundation for development conversations, coaching, leadership growth, internal mobility, and future-ready workforce planning.
If your organization is serious about building adaptability, start by measuring the human skills that make adaptation possible.
Request a free TalentPredix™ trial to see how Continuous Learning and the other Self-Mastery skills show up in practice.
If you want to explore this topic further, these resources are a useful next step:
This is the third post in our Self-Mastery Series. Each week, we are breaking down one of the eight critical human skills: what it means, why it matters, and how to build it deliberately.
Resourcefulness at work is becoming one of the most important human skills in the Age of AI.
Resilience gets all the headlines. It’s the word HR and leaders reach for when they talk about navigating uncertainty, change, and pressure.
However, there’s a quieter capability working alongside it – one that rarely gets the spotlight, despite being just as important: resourcefulness.
At TalentPredix™, we define resourcefulness as one of the eight Self-Mastery skills – the critical human skills that allow people to perform, adapt, and thrive in the Age of AI. Specifically, it’s about identifying creative, practical solutions using the knowledge, tools, and networks already available to you. It’s adapting quickly to new situations, asking insightful questions, and leveraging support to overcome obstacles effectively.
In other words, resourcefulness is what turns “we don’t have what we need” into “here’s what we can do with what we’ve got.”
Resilience helps us absorb shocks and bounce back. Resourcefulness helps us find a way through in the first place.
The two are deeply connected – research on organizational resilience increasingly frames resourcefulness as a core behavioural dimension of resilience itself, alongside agility in unexpected situations and the ability to adapt routines and reallocate resources when conditions shift. Research from Gallup also highlights the importance of helping people use their strengths effectively to improve performance and adaptability.
This matters because uncertainty rarely arrives as a single dramatic event. More often, it shows up as a steady stream of smaller ambiguities – shifting priorities, incomplete information, new tools, unclear instructions. Resourcefulness is the skill that keeps people moving productively through all of that noise, rather than waiting for clarity that may never fully arrive.
There’s also a strong theoretical basis for why resourcefulness fuels motivation under pressure. Conservation of Resources theory, one of the most influential frameworks in organizational psychology, holds that people are fundamentally motivated to protect and build up the resources – strengths, skills, knowledge, relationships, tools – that help them cope with stress and pursue goals. Resourcefulness is essentially this theory in action: it’s the active, deliberate process of mobilising, combining and strengthening resources, rather than passively waiting for the right conditions to appear. When people feel capable of generating options for themselves, motivation tends to follow.
As AI takes over more routine, information-processing tasks, the value of resourcefulness only grows.
AI can generate options, summarise information, and surface possibilities at speed – but someone still has to decide which option fits the situation, ask the right follow-up question, or combine an AI output with a piece of tacit knowledge that only a human would think to apply.
That’s resourcefulness at work: using all available tools and resources, including AI itself, creatively and practically to solve real problems.
Like all Self-Mastery skills, resourcefulness isn’t fixed.
Developing resourcefulness at work requires more than resilience training alone.
It can be developed through deliberate practice: rotating people through unfamiliar challenges and stretch opportunities, encouraging them to ask “what do we already have that could help here?”, and creating environments where experimentation and creative problem-solving are genuinely encouraged and safe.
Organizations that develop resourcefulness alongside resilience build something powerful – people who don’t just survive uncertainty, but actively find their way through it. Organizations that strengthen resourcefulness at work create people who can adapt, solve problems, and thrive through uncertainty. In a world where change is constant and answers are rarely handed to us, that might be the most powerful human skill of all.
Resourcefulness is one of eight Self-Mastery skills measured in the TalentPredix™ 360, the only assessment that reveals Strengths, Motivations, Values, and Critical Human Skills together.
See how resourcefulness and the other seven Self-Mastery skills show up across your organization. Request a free trial or view a sample profile to see it in action.
This is the first post in our Self-Mastery Series. Each week, we’re breaking down one of the eight skills, what it means, why it matters, and how to build it deliberately. Next up: Emotional Agility.
Coaching has become one of the most powerful tools available to L&D professionals and managers. But most coaching still starts from the wrong place.
It starts with the problem. The gap. The behaviour that needs fixing. And while addressing performance risks absolutely matters, building an entire coaching practice around what people are doing wrong is a guaranteed way to produce limited results, low engagement, and people who feel managed rather than developed.
Strengths-based coaching reframes the starting point entirely. Rather than asking only “what’s broken and how do we fix it?”, it asks a richer set of questions: where does this person perform at their best? How can their strengths help them achieve their goals? And when a genuine weakness or performance risk is getting in the way, how can their natural strengths be used to address and overcome it?
This shift enables leaders and employees to unlock significantly greater impact — driving higher engagement, sharper problem-solving, and a genuine sense of agency and confidence in their role and career.
Strengths-based coaching is grounded in positive psychology — the science of what enables people to thrive, not just survive. When people work in areas that energise them, something measurable happens: performance improves, resilience strengthens, engagement deepens, and the capacity to handle challenge and change increases.
Psychologist Mihaly Csikszentmihalyi’s research on flow helps explain why. Flow — the state of peak absorption and energy in a task — occurs when the level of challenge is well-matched to the level of skill and natural strength. People in flow lose track of time, feel in control, and produce their best work. As coaches and managers, our job is to help people find and sustain that state more often.
Self-efficacy — the belief that one has what it takes to succeed — is equally important. Coaching that builds on strengths builds self-efficacy. And people with high self-efficacy exert more effort, persist longer under pressure, and bounce back faster when things go wrong. That’s not a soft outcome. That’s a business performance driver.
Whether you are an L&D professional delivering coaching programmes or a manager holding weekly 1:1s, three habits separate average coaching from transformative coaching:
One of the most important concepts in strengths-based coaching is positive stretch — the difference between challenge that energises and challenge that depletes.
The common advice to “step outside your comfort zone” often misses the point. When people are pushed to stretch primarily in areas of weakness, the result is frustration, anxiety, and declining confidence. But when people are challenged to go further, deeper, and bolder in areas of natural strength, the result is accelerated growth, higher engagement, and lasting performance gains.
For L&D professionals, this is a design principle, not just a coaching technique. Build development programmes that create stretch in areas of strength. For managers, it means calibrating challenge carefully — enough to keep people growing and energised, not so much that they tip into overwhelm.
Strengths coaching doesn’t sidestep weaknesses, blind spots, or performance blockers — it addresses them more effectively. The primary strategy is leveraging the person’s own strengths, or the complementary strengths of colleagues, to compensate and overcome. But where a genuine gap remains, building intentional habits and smart workarounds matters too. And in the age of AI, this has never been easier. Someone who isn’t a natural critical thinker, for example, can use AI as a ‘critical friend’ — a thinking partner that challenges assumptions and surfaces blind spots on demand.
One of the most valuable insights from next generation strengths-based approaches is the concept of overused strengths — when a genuine strength, overused or misapplied, becomes a liability.
The highly strategic thinker who gets lost in analysis and never reaches a decision. The relationship-builder who avoids necessary conflict at the cost of team performance. The results-driver who pushes so hard they exhaust their team.
Great strengths coaching helps people see this clearly — not as a criticism, but as an invitation to develop greater self-awareness and judgement about when and how to deploy their strengths. A science-backed strengths assessment like TalentPredix™ makes this visible in a way that generic feedback rarely does.
The neuroscience is clear: lasting behaviour change requires repetition and deliberate practice. A single coaching conversation, however insightful, rarely changes anything on its own. What changes people is sustained attention — coaching that revisits strengths regularly, reinforces positive progress, and builds new habits over time.
For L&D professionals, the goal is to move strengths coaching from a programme to a practice — embedding it in how managers hold 1:1s, how teams review their work, and how the organization talks about performance and development. For managers, it starts with a simple commitment: in every coaching conversation, ask what this person does best and how that strength can be deployed more fully.
That shift, consistently applied, builds something far more valuable than a coaching programme. It builds a strengths culture — where people are seen, valued, and developed for what makes them exceptional.
That is a signal the approach is too deficit-led. Strengths-based coaching creates clearer insight, stronger ownership, and faster development by building on what already drives performance. TalentPredix™ equips L&D teams and managers with a science-backed strengths assessment platform and practitioner certification to embed high-impact strengths coaching across your organization. Book a demo or get in touch to see how it works in practice.
In this client interview, Natalie shares how TalentPredix™ helped Badiliko employees and managers build a clearer understanding of their strengths, career drivers, and values.
As someone who has used many assessment tools, Natalie highlights the value of TalentPredix™ as a practical and versatile platform. What stood out most was the way it brings together three dimensions – talents, career drivers, and values – into one clear profile.
For Badiliko, this created richer development conversations across the organization. Employees gained deeper insight into what energizes them, what matters most to them at work, and how they can use their strengths more effectively. Managers gained a better understanding of how to support, develop, and get the best from their people.
Rather than reducing people to broad labels, TalentPredix™ helped Badiliko see the unique combination of strengths, values, and drivers that shape how each person performs and grows.
Watch the video to hear Natalie explain how Badiliko used TalentPredix™ to support employee development, manager conversations, and better talent outcomes.
“The fact that it has these three dimensions makes it very different to any other tool I’ve ever used. It gives, in its simplicity, a lot of depth.”
Want to help your people understand what drives their best work?
TalentPredix™ helps organizations uncover the strengths, motivations, values, and development insights people need to perform, adapt, and thrive.
Explore TalentPredix™ strengths assessments or request a free trial.
In this client interview, Anita Bower, People and Culture Director, and John Hollywood, Head of Learning and Development, share how Iconic Luxury Hotels uses TalentPredix™ to support leadership development, career progression, and stronger people conversations across the business.
With close to 900 employees across the Iconic Luxury Hotels collection, the team wanted a practical way to help people understand their strengths, career drivers, and values – and use that insight to grow.
What stood out to Anita and John was how TalentPredix™ goes beyond traditional profiling tools. Rather than placing people into broad categories or focusing mainly on weaknesses, it helps individuals understand:
Iconic Luxury Hotels has used TalentPredix™ across leadership development programmes, supervisory development, junior manager development, and the People and Culture team.
The insights have helped employees think differently about their own performance, set meaningful development goals, and understand how their strengths can support future progression.
For managers, TalentPredix™ provides a clearer way to understand and develop their teams. This is especially valuable in hospitality, where pressure, staffing challenges, resilience, and retention are constant priorities.
As Anita explains, people want to know what development opportunities are available and what their future could look like within the company. TalentPredix™ is one of the tools helping Iconic Luxury Hotels show that investment in people is real, practical, and connected to career growth.
Watch the interview to hear how Iconic Luxury Hotels is using strengths insights to develop leaders, support career pathways, and build a stronger employee experience.
“It challenges you. It makes you think about things differently.”
“You’re not put into a certain area, group, or definition. That is very key.”
“TalentPredix™ is helping us develop to another level.”
“Our engagement is higher and our retention is unbelievably better than last year.”
TalentPredix™ helps organizations understand what people do best, what drives them, what they value, and how to support their growth.
Explore TalentPredix™ strengths assessments or request a free trial.
Most medium and large organizations use psychological assessment tests (incl. ability and personality testing), principally for hiring, and this figure is expected to climb to almost 90% in the coming years (Chamorro-Premuzic, 2015). Using assessment techniques to support talent development and organizational change applications (e.g., to support reskilling in response to the digitization of work) is also increasingly common. Work-based assessments provide more objective data to inform key talent management decisions and if applied professionally, can help reduce subjectivity and a multitude of human biases in hiring, development, succession planning and other critical HR processes.
Rapid technological advances, changing client requirements and a more digitally curious HR profession means that the range of work-related assessments on offer is growing faster than ever. This is long overdue. Many assessments are decades old and have changed very little since the last century. Using them is equivalent to using a legacy mainframe to calculate your household budget rather than using the latest app on your smartphone or tablet. Yet it is not just about embracing innovative new technologies in assessment like gamification and machine-learning. The fundamental assumptions and models we use to assess and make important decisions about people’s futures need to shift significantly too.
Assessing and amplifying people’s individuality and uniqueness
Assessments measuring personality still tend to describe and measure human abilities and behaviour in imprecise, limiting ways. For example, many widely used personality profiles pigeonhole people into broad, oversimplified personality types, categories and even colours. This view of human behaviour at work is seductively simple and although such over-generalized personality typing can be helpful in giving organizations a basic understanding of how people approach tasks and relate to others, their value is limited and can be counterproductive.
In a world that increasingly recognizes the importance of discovering and leveraging diversity, they promote narrow thinking and stereotyping about people. They fail to reflect the countless unique differences that make us who we are, including the talents, values, and motivations we leverage to do our best work. Even when people have similar personality traits, the way they use these depends on their goals, motivations, values, and the way they interpret and respond to different situations.
The younger generations entering the workplace want their individuality and unique talents to be valued, appreciated, and developed from the get-go. Any assessment that labels or pigeon-holes them too narrowly can quickly undermine their sense of identity, value, and psychological connection with the organization.
Many traditional assessments that are still commonly used today are unlikely to stand the test of time. To future-proof their organization and achieve better talent outcomes, HR leaders and professionals need to evaluate the rigour and relevance and of their current assessment tools, including how well they are predicting performance and promoting a diverse, inclusive workplace. Those based on outdated thinking and questionable science should be replaced with scientifically validated, up-to-date tools that pinpoint people’s unique and diverse talents, abilities motivations and values.
Further reading
Chamorro-Premuzic, T. (2015). Ace the Assessment. Harvard Business Review, July-August.
For more details on how to design and implement an effective talent and strengths assessment strategy, contact us at info@talentpredix.com
