In this episode, James Brook and Paula Baetu dive into the crucial role of managers in empowering their teams to thrive by optimising their strengths. They explore how it’s not just about driving high performance, but also about unlocking a wealth of great ideas and diverse perspectives. Discover how these insights can add significant value to customers and end users, and learn strategies for navigating the ever-changing and complex landscape that organisations face today. Tune in for an engaging conversation packed with actionable insights.