In my 30 years of working in leadership development, one of the most common requests I hear from managers and leaders is: “How do I manage up?”
It’s a critical question. In periods of restructuring or cost-cutting, leaders often tighten control – making quick decisions with less consultation or input from their teams. While this may be necessary in moments of crisis, it can also create challenges for those who report to them. The good news is that managing up isn’t about agreeing with everything your leader says or trying to win favour in inauthentic or sycophantic ways – it’s about building a productive partnership based on mutual trust, openness, and collaboration.
Here are seven strategies to help you influence upwards more effectively.
1. Understand Their Needs and Personality
Begin by getting clear on what’s driving your boss: the pressures they’re under, their key goals, challenges and how their performance is evaluated. But go deeper: study their personality, motivations, strengths and leadership style. Do they prefer detailed updates or top-level summaries? Do they thrive on bold ideas or cautious, well-tested plans? Tailoring your communication to their unique personality and strengths shows empathy and makes it easier to be trusted and heard.
2. Build Trust and Connection
Trust is the foundation of influence. Consistency, reliability, and clarity matter – deliver on commitments, avoid surprises, and demonstrate credibility in every interaction.
But trust also grows from recognising that your boss is human too. Check in on how they’re doing, show empathy during stressful periods, and remember they have good and bad days like anyone else. Small gestures, such as occasionally inviting them for a coffee, lunch, or a drink can build rapport beyond day-to-day tasks. These actions, combined with anticipating their needs and offering support, strengthen your working relationship and increase your ability to influence.
3. Volunteer Your Strengths and Support
Don’t wait to be asked – step forward with the strengths, skills and support you can offer. If your boss is under pressure, they’ll welcome someone who can lighten the load, solve problems, or provide fresh perspectives. This positions you as a valuable partner rather than a passive follower.
4. Understand and Validate
When you want to propose new ideas, start by actively listening to your leader’s perspective. Show genuine curiosity about their thinking, priorities, and concerns before jumping in with your own ideas. Ask clarifying questions and summarize key points they have made to fully understand their viewpoint and the reasoning behind it. Once you’ve listened, validate their perspective by acknowledging what makes sense or where you agree. This demonstrates respect, encourages openness and trust, and lowers defensiveness – creating space for a more honest and constructive exchange.
For example:
- Boss: “I think we should implement this new process quickly, so we don’t lose momentum.”
- You: “I can see why speed is important, it’ll keep the team focused on this and deliver quick results. At the same time, if we pilot it with one department first, we can address any issues before scaling. That way, we balance speed with long-term success.”
By affirming their perspective before adding your own ideas, you build alignment instead of conflict.
5. Be Candid and Share Feedback Constructively
Managing up doesn’t mean being a “yes person.” Strong leaders value candour, respectful challenge, and honest feedback. Don’t be afraid to share a different view, but do so with tact, backed by evidence, framed positively, and focused on solutions.
When giving feedback, choose the right moment and try using the “more of, less of, differently” approach. For example: “It would help if we had more regular updates on the overall business, less overrunning meetings, and perhaps tried sharing learning more after each project is delivered.” This makes feedback clear, actionable, and balanced. Thoughtful candour not only builds trust but also strengthens collaboration.
Just as important, don’t hesitate to ask your boss for feedback on how you can strengthen your own contribution. A simple question such as, “What would you like to see more of, less of, or done differently from me?” signals openness, humility, and a willingness to grow. It also gives your boss permission to share constructive input that can help you be more effective and aligned with their priorities.
6. Focus on What You Can Influence
Take ownership of your sphere of influence and control – the areas where you can truly make a difference. Focus your energy on the issues and decisions you can shape, rather than trying to win every argument or push every idea through. This demonstrates maturity, perspective, and an understanding of the bigger picture.
To influence effectively, you also need to understand what influences your boss. Notice who and what shapes their thinking – whether it’s senior leaders, mentors, or external sources such as books, podcasts, or thought leaders they admire. Be aware of their core beliefs, values, and drivers, and align your approach accordingly.
By recognising your own sphere of influence and understanding what influences them, you can propose solutions, make decisions where appropriate, and engage in conversations that resonate. This not only lightens your boss’s load but also positions you as a thoughtful, strategic partner with strong leadership potential.
7. Develop Your Influencing Skills
Influence is one of the most important leadership skills to master. It can be learned and strengthened over time. Seek out mentors, coaches, or peers as sparring partners to practise and refine your approach.
Here are some strategies that can help you strengthen your influence:
- Be curious. Ask thoughtful questions to understand your boss’s goals, challenges, and perspective before presenting your own.
- Frame your ideas in ways that connect to shared goals and organizational priorities, rather than personal preferences.
- Use inclusive “we” language. Position ideas as collective solutions that benefit the wider team or business—for example, “We could strengthen collaboration and deliver faster results if we…” instead of “I think my team should…”.
- Focus on team and business benefits. Highlight how your ideas will help the organization succeed, not just make your job easier.
- Rehearse important conversations. Before a tough discussion – especially one that might lead to disagreement – practise with trusted colleagues or mentors. Play out scenarios, anticipate objections, and refine your message and tone.
The more you practise these techniques, the more confident, persuasive, and effective you’ll become as a leader who can influence upwards with authenticity and impact.
Building a Trusted Partnership Takes Time
Influencing up is about partnership, not politics. By understanding your boss’s needs and personality, building trust, offering expertise, validating their perspective, and being candid yet constructive, you can create a more effective working relationship. Patience is essential. Building a trusted partnership takes time, intention, and a positive belief that the effort will pay off.
In uncertain times, the ability to manage upwards with confidence and empathy is more than just a useful skill – it’s a career-defining one.
Need help with complex influencing skills?
TalentPredix™ Founder James Brook is an experienced executive coach and business psychologist with nearly 30 years’ experience helping leaders in some of the world’s most successful organisations strengthen their leadership impact and ability to influence effectively.
To find out how James and the TalentPredix™ team can support your leaders, contact us at info@talentpredix.com.
Author: James Brook
James Brook is the Founder of TalentPredix™ and a leadership, transformation, and strengths-based development expert with over 30 years of global experience. A business psychologist and executive coach, he has helped thousands of leaders and organisations worldwide unlock potential, spark innovation, and build thriving, high-performing workplaces. Previously, James founded Strengthscope®, scaling it into a global strengths assessment brand before exiting in 2018. His earlier career includes senior HR and talent roles at Yahoo!, NatWest, and Novo Nordisk. He holds an MSc in Organisational Psychology, an MBA, and an Advanced Diploma in Executive Coaching.
