Boldness (or courage) has always been one of my greatest strengths. Throughout my career, this underlying talent has enabled me to challenge the status quo and speak out honestly in the pursuit of progress, both in corporate settings and as an entrepreneur. In 2005, boldness inspired me to start my first venture: a pioneering positive leadership and online strengths assessment business. At the time, this approach was still nascent and not widely regarded as a scientific method for talent management and people development. Today, it is a cornerstone of progressive organizations’ talent strategies. However, influencing this change in the early years required resilience, perseverance, patience, and above all, the courage to challenge the prevailing weakness-based assumptions about people management and development.
My boldness can be traced back to my childhood when I regularly challenged parents, teachers, and other authority figures whenever something seemed unfair or illogical. However, in my early years, this boldness was often used clumsily, leading to unintended negative outcomes…and numerous canings from teachers (yep, those were the days when corporal punishment was permitted). I vividly recall a moment in my mid-20s when I carelessly challenged an executive at a financial services firm where I worked. My challenge, poorly worded as a statement rather than a question, was ill-judged. As a result, my manager, who was present, provided harsh but fair feedback on being more thoughtful when challenging top leaders in the future. This incident might have been acceptable in Scandinavia, where I worked for a few years, but it was certainly not in a traditional British bank in the 1990s.
Unfortunately, at that time, there was little understanding of the idea of overusing one’s strengths; strengths and weaknesses were seen simplistically as binary opposites with most of the time focused on fixing weaker areas. Even today, my experience suggests that only 5-10% of people at work are familiar with this crucial concept, which highlights serious failings in our efforts as talent development professionals and coaches to help employees achieve greater self-awareness and mastery over their learning and growth.
Yet, this concept is transformative for personal development, often providing ‘ah ha’ moments for many we work with. People are more receptive to feedback when they understand it relates to one of their strengths used ineffectively. Most of us strive to use our strengths skilfully because these areas energize us the most and give us a greater sense of unique identity, purpose and value. When we recognize our overused ‘blind spots,’ previously seen as weaknesses by colleagues and others around us, we feel empowered to implement strategies to manage them effectively. You can read more about some of these strategies HERE.
When Boldness is used excessively, it can manifest as:
For leaders, this overuse may result in overbearing or domineering leadership, especially if Boldness is paired with decisiveness, confidence, and a strong focus on results.
There are various triggers that can lead to the excessive use of Boldness. These include:
Below are some proven strategies to avoid overusing Boldness:
By integrating these strategies, you can maintain your Boldness while ensuring it doesn’t lead to negative consequences. Balancing Boldness with understanding, empathy and situational agility will help you achieve more positive outcomes and build stronger relationships.
To find out how we can help your organization avoid using overused talents to help your employees thrive in their careers, contact us at info@talentpredix.com.
Team leaders all want their teams to perform better. Yet, in our swiftly changing work environment, traditional methods such as goal setting, feedback, and consistent employee and team check-ins often fail to meet performance improvement aspirations. Research from recent decades has shown that team leaders can dramatically improve performance, employee engagement, and wellbeing by emphasizing positive aspects and capitalizing on team members’ strengths—a finding corroborated by my own experiences with leaders across various levels, industries, and geographies. However, a significant challenge remains – determining the most effective strategies to cultivate a positive team environment. Here are five proven strategies that can fundamentally transform team performance and engagement:
Share successes
Start team meetings by inviting members to share their recent successes and the insights they’ve gained from progress toward their goals. This sets a positive tone and establishes a norm of celebrating progress and learning. When team members hear about the accomplishments of their peers and see them celebrated, it motivates them to strive harder for their own successes. Celebrating achievements can also enhance morale, confidence, and a strong sense of team unity. It creates moments of joy and pride that reinforce a sense of progress and a virtuous cycle of shared learning, motivation, and success. This enhances overall productivity, positivity and problem-solving in the workplace.
Amplify strengths
The best leaders excel at unlocking people’s potential, often helping them achieve what seemed impossible. This begins with fostering self-awareness of their natural talents and exploring ways to enhance and utilize these talents to meet their goals. Research, alongside our extensive experience, reveals that many individuals are unaware of their full potential, largely due to an emphasis on deficits and weaknesses in education, workplaces, and society. By employing a scientifically validated tool like TalentPredix, leaders can assist employees in identifying and maximizing their strengths. When leaders consistently highlight and nurture these talents, and empower individuals to leverage them, increases in productivity, retention, and motivation inevitably follow.
Promote deeper connections
Leaders can foster positive emotions such as happiness, fulfilment, fun, and a sense of belonging by promoting deeper connections and a strong team identity. This can be achieved by encouraging team members to collaborate on projects and tasks, allowing them to build trust and get to know each other better. Additionally, there are other straightforward yet impactful methods to enhance connections and foster positive emotions, including:
Acknowledge and recognize good work
Workplace recognition is one of the most underutilized performance tools among team leaders. Tailored recognition not only motivates employees and fosters positive progress, but also makes them feel appreciated for their contributions. According to Gallup, employees who feel underappreciated are twice as likely to consider quitting within the next year. Recognizing employees’ efforts and achievements doesn’t have to be expensive. Cost-effective methods include verbal praise, emails, or handwritten “thank you” cards; vouchers for meals, events, or online shopping; public acknowledgment through awards, certificates, or commendations; offering extra days off, like a long weekend; or assigning special projects that align with their interests.
Empower people and establish safe communication channels
Enabling people to make decisions about their work, ways of working and opportunities for improvement promotes a sense of ownership, creativity problem-solving and stronger morale. This leads to higher employee engagement, effort, and performance. However, to produce these positive results, empowerment must be accompanied by an open and safe environment, where people feel they can speak up, express concerns, and offer suggestions in a positive atmosphere without fear of negative repercussions or blowback.
When leaders commit to strategies that foster happiness and positive emotions, they significantly enhance commitment, collaboration, and productivity. Leaders who focus on positivity are more likely to develop highly motivated, peak-performing teams and attract and retain top talent. This creates a virtuous cycle of success, propelling teams to continually reach higher levels of performance. In today’s dynamic and challenging environment, positive leadership offers a substantial and lasting competitive advantage.
To find out more about our award-winning strengths-based leadership assessment, training, and development solutions, including our innovative Leading Strong Teams program, contact us at info@talentpredix.com.
In the fast-paced world of technology, leaders are often celebrated for their sharp intellect and business acumen. They skillfully navigate the complexities of products, markets, and emerging technologies. However, amidst this focus on technical prowess, a crucial element is often overlooked: the role of emotional and social intelligence in effective tech leadership.
We have collaborated with several forward-thinking tech companies, including Salesforce, Samsara, Xpedition, and SoftwareOne, that utilize progressive HR and talent practices. Yet, despite these efforts, many Tech businesses still face challenges in creating a genuinely human-centric work environment. Consequently, neglecting emotional and social intelligence can lead to severe consequences, such as high turnover rates, low morale, and damaged reputations. In recent years, numerous tech firms have faced allegations of toxic work cultures. This clearly underscores the urgent need for leaders to adopt emotional and social intelligence to improve workplace dynamics.
Emotional intelligence, at its core, is the ability to recognise, understand, and manage one’s own emotions. According to experts like Daniel Goleman, it includes key components such as self-awareness, self-regulation, motivation, social skills, and empathy. These elements are crucial for building trust, navigating complex social dynamics, and fostering an inclusive environment. Therefore, understanding and developing emotional intelligence is essential for successful leadership.
While cognitive skills have traditionally been emphasised in talent acquisition and development, research consistently shows that emotional and social intelligence are equally vital for long-term success. Therefore, for tech leaders, integrating these dimensions into their leadership approach is not just advantageous but essential. Furthermore, effective leadership involves balancing technical expertise with emotional and social awareness.
In a landscape marked by rapid change and intense competition, true tech leadership extends beyond technical expertise. It involves cultivating emotional and social intelligence to create environments where innovation thrives, teams flourish, and businesses excel. By embracing these dimensions, tech leaders can effectively drive their organisations toward greater success.
In today’s tough talent marketplace, improving talent mobility is more important than ever. Talented employees are looking for more frequent career moves that align with their strengths and aspirations. Talent mobility enables employees to move more easily in the organization, creating a dynamic and highly skilled internal talent marketplace. So, what are some of the ways you can improve talent mobility?
Identify the unique strengths and career motivations of your people
It is vital to understand and value the unique and diverse strengths and talents of your people, which may not be obvious. Therefore, we recommend a profiler like TalentPredix that helps people understand their talents and strengths and how to get the best from these by aligning them with opportunities that are most likely to motivate and advance them. As a next generation strengths assessment, it also provides actionable insights about individual’s career motivations and values, enabling them to focus on roles and career pathways that will suit them most.
Provide and communicate clear, flexible career pathways
It is important to design fluid career pathways to facilitate movement to different parts of the organization. However, a flexible structure without good communication will do little to unlock mobility. It is vital to provide up-to-date and engaging communication about different career pathways to all employees. For example, employee video stories of non-traditional moves can be captured and shared to highlight the range of possibilities open to employees, including cross-department, lateral and country moves (if the company operates across multiple geographies).
Any openings should be posted internally to encourage internal moves within the organization before opening the vacancy to external candidates. This can be done in various ways, including on the company’s Intranet, internal job boards, collaboration platforms and/or regular email notifications. The posting process should be guided by HR policy and guidelines that specify the specific procedure to be followed to promote fairness, transparency, and objectivity.
Promote cross-functional/business unit projects
In our experience, too few businesses are harnessing the numerous benefits of encouraging cross-functional/business unit projects and initiatives. Advantages of such projects include improved cross-department understanding, better collaboration and problem solving and greater levels of creativity and innovation. Employees assigned to cross-functional projects will build a greater understanding of the business and learn about opportunities they may wish to transfer to in the near term or at some point in future.
Offer regular development
Inclusive and regular skills development is crucial to ensure employees can expand their skills and take on new challenges and roles in the company. As well as technical skills training, professional skills development in crucial areas such as resilience, navigating change, communication and influence, digital literacy, and problem-solving should be offered to improve these skills throughout the business. Insofar as possible, it is always better to open such training to everyone in the business so that employees can come together, meet colleagues from other areas of the business and learn from them.
Provide mentoring and coaching
Mentoring programs provide opportunities for less experienced employees to be guided and supported by people who are more experienced, ideally those outside their immediate team and/or business area. This helps employees to think more expansively about opportunities and ensures they are better prepared for future roles. Similarly, managers should be trained up as competent and confident career coaches so they can offer regular check-ins and high effective career conversations that enable meaningful career planning, action, and adaptation.
Beyond mentoring and coaching, promoting cross-team networking and companywide social activities are also important to encourage new collaborations and insights into different areas of the business.
By implementing these talent mobility strategies, organizations can create a positive and dynamic internal talent marketplace where employees feel encouraged and supported to navigate a flexible career path that fits their strengths, aspirations, and motivations, rather than a rigid one prescribed by the organization.
If you would like support to unlock the full potential of your internal talent and promote talent mobility and thriving careers, contact us at info@talentpredix.com
London (November 2023) — TalentPredix™ is delighted to announce that it is launching in Scandinavia through a partnership with Gudman Leadership. TalentPredix, an innovative next generation strengths assessment system, provides a comprehensive measure of people’s unique talents, career motivations and values. It transforms the way clients hire, develop, and engage talent, enabling businesses to improve talent outcomes and unleash the full strengths and potential of their people.
“As a coach and a seasoned International Talent and Leadership Professional, I firmly believe in building diverse, inclusive and high performing cultures. I help people play to their strengths, unlock their greatest potential, and drive growth by creating caring and sustainable teams” says Marlene Gudman, founder of Gudman Leadership and continues, “The future of leadership is all about building relationships and creating a place, where people belong. In this process, it is essential to have an assessment tool that covers the employee life cycle, identify people’s strengths, motivations and values and is based on substantial research. I am very excited to introduce TalentPredix to Scandinavia and I have already had some amazing feedback from new and existing clients, especially when working with diversity.”
James Brook, founder and CEO of TalentPredix™, comments: “The way we work is changing faster than ever, yet most workplace assessment tools haven’t kept pace with these changes. It is the ability to uncover a candidate’s unique talents, career motivations and values that sets TalentPredix™ apart and suits modern thinking around amplifying individuality and strengths in the workplace. When organizations understand and optimize people’s unique talents and strengths, their results and capacity to transform the success of the organization are significantly multiplied and sustainable. Having spent several happy years living in Denmark when working for Novo Nordisk Pharmaceuticals in a corporate Talent and Leadership role earlier in my career, I am excited to be partnering with Marlene and her team to grow our business in Scandinavia.”
TalentPredix™ can be used in different stages of the employee life cycle, from recruitment and team building to career development and preparing people for future roles. Spotlighting strengths and bringing out the best in people enables them to thrive, accelerates performance and delivers better business results. Applied organization-wide, the assessment and strengths-based talent solutions help businesses to optimize their employees’ strengths and create diverse, high-performing sustainable teams and workplaces.
For more information, please contact:
Marlene Gudman, Gudman Leadership
Email: marlenegudman@outlook.com
Website: https://gudmanleadership.com/
LinkedIn: https://www.linkedin.com/in/marlene-ramsing-gudman-672a2b3/
James Brook, TalentPredix
Email: james.brook@talentpredix.com
Website: www.talentpredix.com
LinkedIn: https://www.linkedin.com/in/jameshbrook/
A positive mindset paves the way for success and peak performance. It will also leave you feeling happier and more satisfied with your life. This has been well established through decades of research which shows that when people work with a positive mindset, performance on key metrics like productivity, creativity and engagement improves. Neuropsychologists have also found that a positive mindset enables better problem-solving through enabling better use of the pre-frontal cortex, the part of the brain responsible for higher level, complex thinking tasks.
There are also countless testimonials from many of the most successful business leaders like Arianna Huffington, Sheryl Sandberg, Richard Branson, Peter Jones, Warren Buffet and Jeff Weiner about the power of building and maintaining a positive mindset.
A positive mindset involves a lot more than simply being upbeat and optimistic, a ‘glass half full’ type of person. There are 5 main elements:
So, here are some of the ways you can strengthen your mindset and become someone who thinks like a winner:
Don’t allow yourself to become a victim to negative thinking and adverse circumstances otherwise you’ll enter a vicious cycle of low self-confidence, pessimism, helplessness and eventually depression. We can all learn from Viktor Frankl, an Austrian psychiatrist and Holocaust survivor, who pointed out in his bestselling book, Man’s Search for Meaning:
“Everything can be taken from a man but one thing; the last of the human freedoms – to choose one’s attitude in any given set of circumstances, to choose one’s own way.”
Your personal strengths are those underlying qualities that naturally energize you, not just skills you have learned or competencies you’re good at. What do you love to do that you could do every day without getting bored? For example, some managers are energized by being strategic and creative while others are more organized and detail oriented. The areas where your strengths and skills overlap are what we call your “sweet spots”, they are areas where you have opportunity to make the greatest contribution and impact at work. Studies show that when people discover their strengths and find ways to use these more fully in their day-to-day work, they are more likely to enjoy work, perform better and achieve success in their careers.
Recognise and write down the negative, limiting things you say to yourself. Treat these as if they were being said by an external person who wants to make you miserable. Dispute or argue against these points as if you were disputing something someone has said which is unfair or unjustified. Try reframing these negative statements as positive, empowering ones. Write these down and look at them every morning before work and whenever you are experiencing episodes of self-doubt or anxiety. Over time, your negative narratives will be replaced with more positive ones.
Always comparing yourself to others (especially those you consider as highly successfully) is counterproductive and will probably only make you miserable in the long run. Happiness and success are highly subjective and often very private so unless you can see inside the person’s brain, you will never know how happy and successfully they really feel.
Spend time undertaking work and leisure activities that make you feel more fulfilled and genuinely happy rather than activities and interests you see others you admire doing.
People are seen as likeable when they are kind and trustworthy, have a good sense of humour, offer unsolicited support and help, practice regular gratitude and don’t take themselves too seriously. Displaying these behaviours will enable you to initiate and build relationships with co-workers and other people around you who impact your happiness and success. Even if you are by nature a more negative, suspicious or pessimistic person, spending regular time with people who are happy, resilient and optimistic will eventually result in a positive shift in your mindset, energy and effectiveness.
If something doesn’t work the first time, try it again and do it differently. Rather than allowing failure to undermine your energy and confidence, treat it as one of your most respected teachers. Remember that almost every successful business person fails on multiple occasions. The best often stand out because of their ability to dust themselves down and move beyond these setbacks, rather than allowing themselves to be defined by them.
Many people keep themselves so busy at work and home that they don’t take time to slow down and notice the good moments and things in life. For example, we often fail to spot our co-workers doing great work or a friend or partner making a special effort on our behalf. Many even fail to notice and celebrate their own learning, progress and professional achievements. They simply move on to the next thing and lose a valuable opportunity to enjoy the viewing points in their overhasty quest to climb the ‘mountain’. By taking time to notice and appreciate these moments, however small, we will enhance our positive thinking as well as the joy and satisfaction of those around us.
Negative thoughts (I’ve never liked this misleading label) are perfectly normal and healthy so don’t push these thoughts and feelings aside when they arise. Emotions like being sad when you are grieving or being angry or disappointed when someone lets you down are usually helpful responses that motivate us to action to improve our work, lives and relationships. So don’t suppress or deny these feelings without first acknowledging and understanding them. Asking yourself whether they will improve your work, life and relationships is a simple test to decide on how you wish to deal with them.
TalentPredix offers bespoke consulting and coaching solutions to help you and your team build the right mindset for success in today’s ever-changing world of work. Contact us to learn more at info@talentpredix.com or visit our website to learn more.
Many leaders I meet have mixed feelings when they get to the top. Initially they feel excited, energized and confident about the challenges ahead. However, within weeks or months they end up feeling isolated, lonely and anxious in their new role. These feelings are sometimes compounded by what psychologists call the “impostor syndrome” which arises when people experience self-doubt and feelings of not being up to the demands of the job.
Leaders need to acknowledge and tackle these feelings before they undermine their effectiveness, but many don’t know where to start. Here are 4 steps leaders can take to combat doubts and fears arising from a move into a more senior role.
The biggest mistake leaders make is to think they’re the only ones who feel self-doubt or that it is associated with a flawed or weak character. This causes leaders to clam up and keep it a secret, hoping it will go away. However, openly discussing these feelings with others is the first step in combatting its effects on you and winning back control over these negative emotions. Although it is typically unwise to generalize behaviours across genders, my experience suggests that men are often less likely to open up easily about feelings they associate with weakness or vulnerability as this runs contrary to the “tough guy” mental model they’ve learned during their formative years.
The most effective leaders seek out assistance from a coach, mentor, trusted colleague and/or family member they can open up and be honest with. A good development partner will listen and provide non-judgemental support and advice, enabling you to boost your inner voice of possibility and silence your voices of self-doubt and criticism. It makes sense to have several of these champions and partners as they often play different and complementary roles and can contribute different insights and skills to help you.
One of the biggest pitfalls of leaders is to try to do everything themselves and to overlook the talents and ideas of their team and broader workforce. Many leaders become highly controlling and rarely delegate genuine responsibility to others. This overstretches them and results in heightened anxiety and self-doubt, creating a vicious spiral of declining mental capacity, well-being and confidence.
While leaders can often get away with using an autocratic style for a while, it is a poor choice to deal with most of today’s complex challenges as these benefit from open, honest conversations and participative problem-solving involving the full range of team members’ skills, ideas and experience.
The words that you use and beliefs you hold will influence the way you view the world and how you choose to interact with it. So, the more positive your beliefs and internal narrative, the more likely it is you will interact with people and problems more positively.
To build a more positive mindset, it is crucial you leverage your strengths, values and goals, as well as deliberately seeking out and highlighting what’s working well in your company and team.
By leveraging and accentuating these positive, enabling forces, you will be able to combat and silence some of the ‘gaps’ and negative forces, providing you with a greater sense of control and confidence over your environment. However, it is important to remember that there is no quick fix. By remaining focused and patient, you will begin to see the smaller changes snowball into bigger achievements and your feelings of confidence and strength will grow.
TalentPredix offers leadership transition and onboarding coaching solutions to help newly appointed executives adjust to the new role and responsibilities quickly so they can ramp up productivity and achieve excellent results. Contact us for more at info@talentpredix.com or visit our website.
Most of us have experienced times when we lose our mojo at work. We drag ourselves into work and battle through the day, waiting for the workday to end. Fortunately for most of us this doesn’t happen every day but some people stay in this motivational void for too long.
Here are some steps to help you get out of this unhelpful place:
What’s causing you to be demotivated? It is something at work like your boss or growing boredom with the job? Does it stem from problems at home? Or are the underlying reasons something else like a poor diet and lack of exercise?
Can you change the source of your demotivation and if so, what action will help you change things? Most of the time, we have a lot more influence and control over events than we realise, especially if we call on the help of others when we are struggling. Think broadly and creatively how you can take back control of the situation.
When we lose our mojo, we tend to generalise our dissatisfaction and forget all the positive stuff that’s happening. We get into a negative spiral of despair and unhappiness. Take time to remember what’s going well. What were your recent achievements and successes? What did you do well to achieve these results?
Find solutions to take back control of your situation and regain your mojo. Be courageous and decisive, don’t live with the demotivation. Call on the help of people at work and your friends and family to recover your mojo. Remember that the longer that you stick with a broken mojo, the harder it is to fix as you’ll start becoming consumed by a sense of helplessness. So act now and always remember that it’s your choice to change things for the better.
TalentPredix provides bespoke solutions to help you build a thriving place to work where your people show up motivated to succeed. Contact us for more: info@talentpredix.com
We hear a great deal from HR and top management clients about the need for greater self-management among employees and we strongly agree, it is indeed crucial for peak performance. By self-management we mean the willingness and skill to proactively manage yourself and your own performance. Effective self-management includes:
Self-awareness: building awareness of your aspirations, values, strengths and weaker areas/blockers through soliciting feedback, reflecting on progress and maintaining a growth mindset;
Self-motivation: taking ownership of one’s performance and working out the best pathways to goal accomplishment, including accountability for achieving high standards;
Self-regulation: understanding and managing your emotions effectively so they don’t become toxic and undermine relationships and your performance; and
Self-improvement: engaging in continuous learning and adaptation, including learning from mistakes and successes and stretching yourself to move outside your comfort zone to learn new, better ways of doing things.
Self-management is important for effective performance, however, is by itself insufficient to drive enduring peak performance. Great, self-managing people don’t just become great on their own; there are two other vital performance ingredients that need to be in place that are often overlooked by organizations:
Supportive team leadership
Team leaders who are supportive are encouragers and coaches who enable people to be at their best by believing in them and removing blockers and barriers to effective performance. Rather than managing by fear, they make people feel important and valued by listening to and empathizing with them, taking their opinions and any concerns into account. They also challenge them to set stretching goals and provide encouragement and recognition to help them progress. However, they also support them when inevitable mistakes and setbacks arise, helping them overcome and learn from these.
A great company culture
Even with highly self-managing people and great first line managers, companies can still lose their best people and fail to create a motivating performance culture if top management and the environment are toxic and drain people’s energy and motivation. Top management in the best performing companies sets an inspiring and meaningful purpose people can easily identify with, ideally one that goes beyond profits and products and inspires people to work hard to make a difference by positively impacting their customers and society.
Leaders in these companies invest in building a great company culture characterized by open communication and candour (including constructive criticism of top management), learning from mistakes, appreciation of diverse styles and opinions, regular updates on progress and recognition of outstanding accomplishments. Thriving cultures are human-centred, compassionate, and energizing. They create conditions for employees to build strong connections within and outside the team, collaborate regularly, develop their skills, progress their career and improve their overall sense of wellbeing.
If you want peak performance from people, don’t simply encourage them to self-manage and leave them to it. Ensure your team leaders are trained, equipped, and rewarded for providing excellent support and building a thriving, motivating culture that inspires and unlocks excellence.
Lead strong teams that have the motivation and capability to achieve sustainable success and thrive in their careers with TalentPredix coaching solutions. Contact us to learn more: info@talentpredix.com
Major changes like Covid, digital transformation and the growing environmental emergency are disrupting traditional business models and creating huge impetus for transformation and innovation. To succeed, today’s organizations need to be highly adaptive and constantly innovate to keep pace with disruptive forces and changing customer preferences.
Yet too many companies still stifle the ideas and creativity of their employees. They straitjacket people with directive leadership and rigid policies, processes, and procedures, smothering the voice and imagination of their people. The results are predictable. Motivation, teamwork, and innovation nosedive, followed by declines in customer loyalty and financial results.
To succeed and compete in this new era of disruption and innovation, organizations need to learn how to harness employees’ incredible creative potential, as innovation is a distinctly human endeavour. The world’s most innovative companies systematically devise ways to promote a culture of collaboration, creativity, and innovation. Here’s how you can do the same by putting these principles at the heart of your organization’s people strategy:
Creative and imaginative thinking involves intentionally expanding our thinking to find new and useful ideas and solutions to overcome problems, accelerate innovation and enable the organization to achieve its goals. Studies show that it is one of the most important competencies for leaders and teams to possess to be effective. In future, it is likely to become even more important because of growing rates of change and disruptive innovation. Just like emotional intelligence, it is also extremely difficult for AI and intelligent machines to perform creative problem-solving as effectively as humans.
But creative thinking is not natural for most employees, as it is not taught at school or even by most universities. Organizations seeking higher rates of innovation should therefore invest in training their staff in creative and collaborative thinking methods, ensuring people have the skills, tools, and techniques to unlock the power of cognitive diversity and people’s collective ideas. Through developing creative thinking skills like learner mindset, powerful questioning, reframing, divergent thinking and cognitive diversity, organizations will promote a culture that encourages curiosity, experimentation, and innovation.
At innovative companies like Google, LVMH, Apple, Unilever and Salesforce, employees are encouraged to express their individuality and apply their unique strengths, imagination, and know-how to achieve their own goals and those of the wider business. Employees in these companies are not expected to be well-rounded. They are empowered to optimize their strengths and work with diverse team members that complement them. By building highly inclusive and cognitively diverse teams, these companies unlock ideas, creative problem-solving and improved rates of innovation. They also become ‘talent magnets’ for the most talented people who seek organizations that provide opportunities for them to shape decisions and the future of the business.
Innovative organizations create opportunities for people from different parts of the business to connect and work together in mixed teams that span diverse functions and business areas. A growing number of innovative and dynamic businesses are organized into natural teams that assemble to deliver specific projects or products then disband once the project outcome or product is delivered. This way of organizing work is a natural evolution of the popular matrix structures found in many innovative organizations.
However, the big difference is that functional lines of reporting are looser or even non-existent. Work is organised by team leaders and highly empowered teams and people are assigned to teams based on their experience, performance track record, and strengths. Innovative organizations also promote informal and frequent connections among employees by enabling people to socialise and have fun together, both in physical and online environments. Enabling employees to spend such time together builds trust, improves collaboration, and accelerates knowledge flows. This provides more opportunities for employees to discuss and refine ideas, as well as a chance to share insights, and better practices.
Many organizations are now promoting psychological safety as a fundamental pillar or their people strategy. This is crucial as people need to feel they are in a safe and supportive environment that appreciates them and values their input and contribution.
However, there is another compelling business reason to pursue a culture where psychological safety becomes the norm. To succeed in today’s ever-changing environment, organizations are going to need to accelerate creative thinking and innovation. The only way to do this is to ensure everyone feels they can openly and honestly voice their ideas and opinions, no matter how controversial or challenging these are.
Employers often unintentionally cultivate risk averse and conservative cultures through centralising decision-making and stifling the creativity of people at lower levels in the organization. They create a fear culture by discouraging risk-taking, initiative, and direct challenge of top management. In innovative organizations like Gore, Meta and 3M, employees are actively encouraged to engage in creative problem-solving, hackathons and experiments to improve products, processes, and practices. Leaders in these companies recognise that tolerating mistakes is required to accelerate progress and achieve breakthrough innovation. They encourage and reward employees for coming up with great ideas to improve the business and its products, creating greater value for customers and other stakeholders. They also empower people to stretch themselves beyond their comfort zone and embrace curiosity, agility, and continuous learning.
Today’s organizations need to be able to adapt quickly and innovate in the face of fast-changing conditions. Leaders and teams who can anticipate, innovate, and adapt faster will enable the business to gain a clear competitive advantage over rivals. They will also be able to attract and retain the best talent, as the most talented people look for employers that value and leverage their ideas and full potential. By implementing these five principles organizations can accelerate creative thinking and unlock the extraordinary creative potential of their people.